GUIDE

Facility guide

Guidance of business hours

  • 1F

    10:00-21:00

  • 2F

    11:00-23:00

※ There is shop varying in business hours partly. The details, please identify each shop page.

Information for facility ・ service

  • 1F MAP
  • 2F MAP
  • Information counter

    Information counter

    Time: 10:00-21:00

  • The nursing room

    The nursing room

    You can do milk formula ・ nursing ・ diaper substitute. (man and woman combined use) corner for exclusive use of the nursing is only for women.

  • Public telephone

    Public telephone

  • Multipurpose restroom

    Multipurpose restroom

  • Bank of Yokohama ATM/foreign currency changemaker

    Bank of Yokohama ATM/foreign currency changemaker

    Time: 10:00-21:00

  • Smoking space

    Smoking space

  • AED (automated external defibrillator)

    AED (automated external defibrillator)

    We offer stretcher and blanket in each floor.

  • Locker

    Locker

    Time: 10:00-23:00

Wi-Fi in hall

Public wireless LAN connection service with apparatus for Wi-Fi is available in Yokohama hammerhead SHOP&RESTAURANT.

SSID: HAMMERHEAD

PASS: hammerhead

※There is place that electric wave is hard to be transmitted through in service area.

To customer accompanying pet

We would appreciate your looking after the following rules to have customer spend time comfortably.

About pet, you can enter by having you use cart and carrier bag that face of pet does not appear.
But please refrain from entering a shop in each store except terrace seat of some stores.

[store which is available for pet companion only for terrace seat]
1 ・ 2F
Keyes Pacific grill
1F
STARBUCKS COFFEE
2F
L'Antica Pizzeria da Michele YOKOHAMA
2F
・500kcal ・ Truffle Farm
2F
Bay side motion
2F
Colonialism beach
2F
Kamakura Beniya Kurumicco Factory

In addition, we can have you pass 2F terrace deck by putting reed.
Please get nervous from perron on the use.

[other instructions]

・Guide dog, deaf person's dog, service dog can be accompanied by the hall.
・Please refrain from putting up pet on bench and table.
・Excrement works in the responsibility of owner, and please cope.
・Please refrain from store entrance and tree, fence henotsunagitomeya leaving.
・Please refrain from pet using restroom or hand-washing that general customer (people) uses.
・About trouble, injury, the death between pets in our facility, equal no accident with bite to another person and dispute, we do not take any responsibility.

Reference

  • Inquiry about facility service ・ parking lot

    Information counter 
    TEL: 045-211-8080
    (10:00-21:00)

  • Inquiry about lost article ・ lost child

    Disaster prevention center 
    TEL: 045-319-4455

※Please refer to each store directly because I cannot connect inquiry about making a reservation of each store from the phone number mentioned above.